Book, schedule, and keep each Navigator ready
Take a booking, read the quote before you confirm, set the chauffeur call time, and check each vehicle before it carries passengers. Use the steps below to book a ride, or request a demo to see the full workflow.
- Bookings with a quote shown before you confirm
- Call time on every run, with conflicts flagged
- Daily clean and inspect before the first call time
Choose the service you need
Each service uses the same booking steps. Read the minimum for each service before you send the request.
MCI airport arrivals and departures
Flat rate set by the company. Add airline and flight number. Meet at baggage claim with a name sign for arrivals. Read airport steps
Hourly as directed
3-hour minimum. Add estimated hours. Quote uses the larger of estimated hours and the minimum. Read booking steps
Point to point
Minimum applies. Add pickup and drop off. Quote uses the larger of the minimum and estimated hours times the hourly rate. Read booking steps
Weddings and events
4-hour minimum. Add start time and estimated hours. Quote uses the larger of estimated hours and the minimum. Read event steps
How a run moves from request to receipt
Follow the steps in order. Each step shows what to do and what you receive.
Request a quote
Choose the service, pickup, drop off, date, time, flight or estimated hours, and passengers. Read the quote with gratuity and all in total before you send the request.
Staff confirm the booking
A person reviews the request and confirms the booking. Chauffeur and vehicle are assigned after confirmation. Staff then prepare the confirmation draft for approval.
Chauffeur confirms at call time
Call time is a set number of hours before pickup. At call time the chauffeur confirms the run, finishes the daily check, fuels, and drives in. You receive chauffeur name, vehicle, and phone.
Ride in order
The chauffeur travels to pickup, marks on location, the passenger boards, and the run moves to complete. Each status shows on the booking and on the chauffeur phone view.
Read the receipt
After the ride, the thank you draft with the receipt waits for approval. The approved receipt shows fare, gratuity, and all in total on separate lines.
Kansas City pickup areas in Missouri and Kansas
Add pickup and drop off addresses when you request a quote. Staff confirm the meet point for airport arrivals.
- MCI Kansas City International, single terminal, baggage claim meet and greet
- Downtown and Crown Center
- Country Club Plaza and Power and Light District
- Convention Center
- Overland Park and Leawood in Kansas
- Lee's Summit and Independence in Missouri
What you can do after you sign in
Read each item, open the guide, and follow the numbered steps on that guide. Each screen shows buttons only when your role can use them.
Bookings and runs
Keep one record per ride with route, flight, quote, assignment, and status. Filter by date, status, chauffeur, vehicle, service type, or flag, then open a booking.
Rates and scheduling settings
Edit hourly rate, hourly minimum hours, MCI flat rate, point to point minimum, event hourly rate, event minimum hours, and gratuity percent in one place.
Dispatch and schedule
Show the whole day in pickup order with call time first. Flag conflicts and unready vehicles. Fill open runs with auto assign in pickup order.
Chauffeur phone day
See only your own runs and your own vehicle on a phone. Confirm at call time. Advance status with one tap.
Customers and issues
Keep preferences, VIP flag, ride history, and spend in one record. Track complaint, lost item, billing, late pickup, and compliment to resolved.
Customer message drafts
Read confirmation, chauffeur details, on location, and thank you drafts. Edit, approve, and send. No draft sends without approval.
Fleet and vehicles
Track each Navigator, odometer, permits, readiness, and out of service state so an unready vehicle is never dispatched.
Daily clean and inspect
Work through cleaning items, then safety items. Record odometer, fuel, issues, and photos. Submit before the first call time.
Maintenance tracking
Track each Navigator by miles or months, whichever comes first. Log shop, date, odometer, and cost. Read due soon and overdue flags.
Chauffeurs and permits
Keep chauffeur records, home vehicles, days off, and certificate dates that dispatch depends on.
Reports and dashboards
See runs today, unassigned runs, vehicles not ready, overdue service, open issues, and drafts waiting. Filter by date range and export the table.
Public booking and quote
Choose service, pickup, drop off, date, time, flight or estimated hours, and preferences. Read the quote and submit without an account.
Setup and company settings
Work through company profile, rates, vehicles, chauffeurs, pickup points, templates, daily check, and a test booking with done and next states.
Invoices and receipts
Keep a receipt per completed run with fare, gratuity, and all in total on separate lines. See issued and paid invoices by customer and month.
Request a demo or sign in
Tell us about your fleet and service area, or sign in to work on the schedule.