Book for a guest, traveler, or group
Book for someone else with the booker and passenger contacts kept separate. Preferences stay on file, and each person receives the messages for their part of the ride.
Booker, passenger, and company in one record
A hotel, planner, assistant, or company booker enters their own contact and the passenger contact. Staff can use the same form in the app and choose the customer record.
- Booker contact separate from passenger contact
- Company or hotel name on the customer record
- Preferences on file for the next booking
The right message to the right person
Each draft is written from the booking and waits for a person to approve it before it is sent.
Confirmation to the booker
Service, date and time, pickup, drop off, flight if any, rate plus gratuity, and that chauffeur name and phone arrive at call time.
Chauffeur details to the passenger
At call time, chauffeur name, vehicle colour and type, plate, and direct line. For airport arrivals, meet at baggage claim with a name sign.
On location and thank you
On location says the chauffeur is at the pickup. Thank you attaches the receipt and invites feedback.
Fare, gratuity, and total on separate lines
After the ride, the receipt keeps fare, gratuity, and all in total as separate lines for bookkeeping. Gratuity stays its own line so the amount passed to the chauffeur is clear.
Enter booker and passenger
Add company or hotel details, passenger phone, and preferences such as water, temperature, music, and child seat.
Read the quote
See service, date and time, pickup, drop off, flight if any, rate, gratuity, and all in total before sending.
Send the request
The request starts as a Quote with no account needed. Staff confirm it before it is scheduled.
Keep the receipt
After Complete, the thank you draft attaches the receipt for approval. Staff can issue invoices by customer and month.
- Preferences and VIP flag carry onto new bookings for that customer
- VIP flag and spend history stay staff only and never appear on public pages
- Issues for complaint, lost item, billing, late pickup, or compliment stay linked to the booking
Book for your next guest or traveler
Request a demo for your company, or sign in if you already have access.